onesliceDocumentation
Docs/Help & troubleshooting
Help & troubleshooting / VERSION 1.0.0

Feedback and support

Send actionable feedback, find your build, and reach the Oneslice community.

Settings → Feedback
oneslice1.0.0
Useful feedback
01What were you trying to do?
02What happened instead?
03Which build and input device?

Include a non-sensitive example. Keep credentials private.

Control map Settings → Feedback. Illustrations explain the controls; your saved values may differ.
01

Submit in-app feedback

Open Feedback in Settings, select the satisfaction rating, add optional written feedback, and submit. Wait for the success or error state before closing it. A periodic feedback widget can also ask for a rating; its appearance does not imply your earlier form was submitted.

02

Describe a reproducible problem

Include Current Build from General, what you were trying to do, the exact steps, the expected result, and what happened. For voice issues, name the input device and recording mode. For typing issues, identify the destination app. Include a non-sensitive screenshot or short example when useful.

03

Contact support

Email [email protected]. The docs support button copies the address and only confirms a successful clipboard write. Join the Discord community at dsc.gg/polytonist in a separate browser tab. Never post passwords, verification codes, private transcripts, or complete payment details.

04

Check service status

Use status.tryoneslice.com for published status reports. It refreshes periodically and shows report times in UTC. A status page cannot diagnose every local microphone, permission, account, or network issue, so include those details when asking for help.

A person, when you need one

Still need help?

Tell us what happened and which build you’re using.

Join our Discord community